New: two-way text chat — quiet operator ↔ employee guidance, on record
Operations

DaitchLens for E-commerce & Retail Ops

Consent-first monitoring for retail ops teams — live visibility, recording, and remote help, every capability disclosed to employees and gated by their consent.

E-commerce & Retail Ops — a team working with DaitchLens
Consent-first · E-commerce & Retail Ops
See it in the console

How retail ops teams run it day to day

Every endpoint, its online status, and what needs attention — at a glance.

DASHBOARD
DaitchLens console — Dashboard
The problem for retail ops teams

Order, listing, and fulfillment teams scale fast and often blend in-house staff with outsourced help. Managers lose sight of who's doing what, and quality slips before anyone notices.

How DaitchLens helps retail ops teams

DaitchLens keeps distributed ops legible: live visibility into busy queues, screenshots for a lightweight record, and fleet management that maps every machine to a person — all disclosed and consented.

DaitchLensConsoleEndpointsEmployeesPoliciesLive Screen ViewScreenshotsTeam & Fleet Management
Results

What changes with DaitchLens

Visibility across mixed teams

A lightweight activity record

Quality caught early

How It Works

Rolling out DaitchLens for retail ops teams

01

Map the fleet

Register machines and map each to its in-house or contract operator.

02

Set the record

Enable periodic screenshots and live view under clear policy.

03

Watch the queues

Drop into live sessions during peak and keep quality on track.

Why DaitchLens Fits

Made for retail ops teams, not retrofitted for them

In-house + outsourced

One console covers both, with per-person policy scoping.

Lightweight footprint

Screenshots give a record without the storage cost of video.

Also in the console

Activity Logs, live in the console

Per-sample activity — the app, the window, the task, the time — categorized productive, neutral, or unproductive.

ACTIVITY LOGS
DaitchLens console — Activity Logs
Book a live demo

Bring consent-first visibility to your retail ops teams

Book a live demo and see it work end to end.