Question 1

What is DaitchLens?

Accepted Answer

DaitchLens is a consent-first employee monitoring platform. It gives managers live screen view, session recording, screenshots, and two-way audio, chat, and remote control across their team's machines — with every invasive capability disclosed to the employee and gated by their consent.

Question 2

How is this different from tools like Teramind or ActivTrak?

Accepted Answer

Most monitoring tools are built around covert surveillance and offer a stealth mode. DaitchLens takes the opposite stance: there is no hidden agent, no secret capture, and every invasive action requires the employee's consent as well as the owner's policy. You get the same real-time visibility, built on transparency instead of secrecy.

Question 3

Do employees know they're being monitored?

Accepted Answer

Always. The agent is disclosed, employees have their own portal showing exactly which capabilities are enabled on their machine, and live sessions display an on-screen indicator. Monitoring nobody can see isn't monitoring — it's surveillance, and DaitchLens is deliberately not built for that.

Question 4

What can it actually do?

Accepted Answer

Fifteen capabilities across four pillars: live screen view, remote control, two-way audio, and two-way chat; session recording, screenshots, activity timeline, and audit trail; the consent engine, policy controls, employee portal, and privacy safeguards; and the endpoint agent, consented voice call, and fleet management.

Question 5

How does consent work — can an employee stop a session?

Accepted Answer

Every invasive capability passes a fail-closed gate that combines the owner's policy with the employee's live consent. Because it's re-checked continuously during a session, a withdrawal stops the stream, the microphone, or remote control the moment it happens — not at the next login.

Question 6

What about the microphone and privacy laws?

Accepted Answer

The consented voice call is the only capability that opens a microphone, and it's triple-gated: owner policy AND employee consent AND recorded legal sign-off must all be set, with a live-mic indicator on the whole time. DaitchLens deliberately excludes stealth capture, hidden webcam access, clipboard scraping, and covert file transfer to support transparent, GDPR-style monitoring.

Question 7

How is it deployed, and does it work for remote teams?

Accepted Answer

A lightweight Windows agent installs on each machine and runs as a managed, self-updating service. Managers work entirely from a browser-based console — no client install to view a session — so it's built for distributed and fully remote teams from day one.

Question 8

Can we self-host it?

Accepted Answer

Yes. DaitchLens runs as a containerized stack you can host yourself, and self-hosting with SSO and custom data-retention is available on the Enterprise plan. Cloud hosting is available on every plan.

Question 9

How much does it cost?

Accepted Answer

Pricing is per seat, billed monthly or yearly, starting with a free trial. Team and Business plans cover most organizations, while Enterprise adds self-hosting, SSO, custom SLAs, and dedicated support. There are no hidden fees.

Frequently asked questions

Frequently asked questions

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