New: two-way text chat — quiet operator ↔ employee guidance, on record
Who It's For · Staffing & Outsourcing

Visibility into contract and outsourced work — that contractors accept

When the workforce isn't on your payroll, trust is thin on both sides. DaitchLens gives clients the visibility they're paying for while giving contractors a clear, consented view of exactly what's monitored — a deal everyone can sign.

0%

Monitoring disclosed to the contractor

0

Policy scope per engagement

0/7

Visibility for distributed contractors

Staffing & Outsourcing — a team working with DaitchLens
Consent-first · Staffing & Outsourcing
See it in the console

What Staffing & Outsourcing see in the console

Everyone enrolled, their assigned machine and status, plus self-service portal-account approvals.

EMPLOYEES
DaitchLens console — Employees

Client Assurance

Give clients live visibility and a record of the work delivered.

Contractor Fairness

Contractors see what's enabled and consent before anything runs.

Per-Engagement Policy

Scope monitoring per contract, per machine, per person.

Everything included

Live screen view for delivery assurance
Session recording scoped per engagement
Per-machine and per-person policy controls
Employee portal for contractor transparency
Two-way chat for lightweight direction
Audit trail for client-facing accountability
Also in the console

Activity Logs, live in the console

Per-sample activity — the app, the window, the task, the time — categorized productive, neutral, or unproductive.

ACTIVITY LOGS
DaitchLens console — Activity Logs
Perspectives from the field

Why teams choose visibility their people can stand behind.

Our leads coach reps live instead of reading transcripts after the fact — and because reps opt in and can see when a session is active, nobody feels spied on.

Head of Support Operations

Remote-first BPO

Onboarding −40%
The audit trail settled a dispute in minutes. We could show exactly who viewed what, and when, with the employee's consent on record. No other tool gave us that.

IT Compliance Lead

Fintech

Disputes closed fast
We evaluated the usual stealth trackers and our people hated them. A disclosed, consent-gated tool was the only one our works council would actually sign off on.

People Operations

EU SaaS

Works-council approved
Support used to talk users through twelve steps. Now we see the screen and, with consent, take the keyboard — tickets close in one call, and every session is logged.

Service Desk Manager

Managed IT provider

First-call resolution up
Contractors are wary of monitoring, and rightly so. Showing them their own portal — exactly what's on, and the switch to withdraw — is what got them to sign.

Delivery Director

Outsourcing firm

Contractor buy-in
For regulated desks we needed a record that holds up and a boundary we can defend. No stealth capture, consent on file, and a tamper-evident trail did both.

Risk & Compliance

Financial services

Audit-ready oversight

Anonymized, role-based perspectives representative of consent-first deployments — not quotes attributed to named individuals.

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Ready to talk about staffing & outsourcing?

Book a live demo and see consent-first monitoring end to end.