New: two-way text chat — quiet operator ↔ employee guidance, on record
Who It's For · Training & Onboarding

Ramp new hires on real screens, with help one click away

The fastest way to learn a job is to do it with someone watching who can step in. DaitchLens turns onboarding into live, guided practice — screen view, audio, and consented remote control — recorded so the lesson can be replayed.

0

Ways to help: view, audio, chat, control

0%

Sessions the trainee can see and end

0

Library of replayable recordings

Training & Onboarding — a team working with DaitchLens
Consent-first · Training & Onboarding
See it in the console

What Training & Onboarding see in the console

Owner-gated session recordings, filed per employee for later review.

RECORDINGS
DaitchLens console — Recordings

Guided Practice

Watch a trainee work and guide them without hovering in person.

Step In When Stuck

Take control with consent to demonstrate, then hand it back.

Replayable Lessons

Recordings turn a great session into reusable training.

Everything included

Live screen view for guided practice
Two-way audio for real-time explanation
Consent-gated remote control to demonstrate
Session recording for replayable lessons
Two-way chat for quiet prompts
Employee portal so trainees stay in control
Also in the console

Analytics, live in the console

Productive, neutral, and unproductive time, and top applications, across the whole fleet.

ANALYTICS
DaitchLens console — Analytics
Perspectives from the field

Why teams choose visibility their people can stand behind.

Our leads coach reps live instead of reading transcripts after the fact — and because reps opt in and can see when a session is active, nobody feels spied on.

Head of Support Operations

Remote-first BPO

Onboarding −40%
The audit trail settled a dispute in minutes. We could show exactly who viewed what, and when, with the employee's consent on record. No other tool gave us that.

IT Compliance Lead

Fintech

Disputes closed fast
We evaluated the usual stealth trackers and our people hated them. A disclosed, consent-gated tool was the only one our works council would actually sign off on.

People Operations

EU SaaS

Works-council approved
Support used to talk users through twelve steps. Now we see the screen and, with consent, take the keyboard — tickets close in one call, and every session is logged.

Service Desk Manager

Managed IT provider

First-call resolution up
Contractors are wary of monitoring, and rightly so. Showing them their own portal — exactly what's on, and the switch to withdraw — is what got them to sign.

Delivery Director

Outsourcing firm

Contractor buy-in
For regulated desks we needed a record that holds up and a boundary we can defend. No stealth capture, consent on file, and a tamper-evident trail did both.

Risk & Compliance

Financial services

Audit-ready oversight

Anonymized, role-based perspectives representative of consent-first deployments — not quotes attributed to named individuals.

Book a live demo

Ready to talk about training & onboarding?

Book a live demo and see consent-first monitoring end to end.