New: two-way text chat — quiet operator ↔ employee guidance, on record
Who It's For · Remote & Distributed Teams

See the work across a team you never share an office with

Distributed teams lose the ambient visibility of a room. DaitchLens gives it back — live screens, quick help, and a shared record — without turning trust into surveillance, because employees see and consent to every capability.

0

Client installs to view a session

0%

Capabilities visible to the employee

0/7

Live presence across time zones

Remote & Distributed Teams — a team working with DaitchLens
Consent-first · Remote & Distributed Teams
See it in the console

What Remote & Distributed Teams see in the console

View-only by default. Starting a session notifies the employee; audio and control need their consent.

LIVE MONITORING
DaitchLens console — Live Monitoring

Ambient Visibility, Restored

Drop into a live session the way you'd glance over a shoulder — with consent.

Help In The Moment

Coach with audio, chat, or remote control instead of scheduling another call.

Trust By Default

Nothing is hidden; employees see what's enabled and can withdraw anytime.

Everything included

Low-latency live screen view in the browser
Two-way audio and chat for in-context help
Consent-gated remote control for hands-on fixes
Session recordings for async review
Per-employee policies for different roles
Employee portal so everyone sees what's on
Also in the console

Analytics, live in the console

Productive, neutral, and unproductive time, and top applications, across the whole fleet.

ANALYTICS
DaitchLens console — Analytics
Perspectives from the field

Why teams choose visibility their people can stand behind.

Our leads coach reps live instead of reading transcripts after the fact — and because reps opt in and can see when a session is active, nobody feels spied on.

Head of Support Operations

Remote-first BPO

Onboarding −40%
The audit trail settled a dispute in minutes. We could show exactly who viewed what, and when, with the employee's consent on record. No other tool gave us that.

IT Compliance Lead

Fintech

Disputes closed fast
We evaluated the usual stealth trackers and our people hated them. A disclosed, consent-gated tool was the only one our works council would actually sign off on.

People Operations

EU SaaS

Works-council approved
Support used to talk users through twelve steps. Now we see the screen and, with consent, take the keyboard — tickets close in one call, and every session is logged.

Service Desk Manager

Managed IT provider

First-call resolution up
Contractors are wary of monitoring, and rightly so. Showing them their own portal — exactly what's on, and the switch to withdraw — is what got them to sign.

Delivery Director

Outsourcing firm

Contractor buy-in
For regulated desks we needed a record that holds up and a boundary we can defend. No stealth capture, consent on file, and a tamper-evident trail did both.

Risk & Compliance

Financial services

Audit-ready oversight

Anonymized, role-based perspectives representative of consent-first deployments — not quotes attributed to named individuals.

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Ready to talk about remote & distributed teams?

Book a live demo and see consent-first monitoring end to end.