New: two-way text chat — quiet operator ↔ employee guidance, on record
Capability

Team & Fleet Management

As you grow past a handful of endpoints, DaitchLens keeps the estate legible: group machines, map them to employees, and see who's online at a glance. One console runs the fleet — sessions, recordings, policies, and people — without spreadsheets.

Business Outcomes
One console for the estateMachines mapped to peopleSee who's online at a glance
See it in the console

Team & Fleet Management — in the DaitchLens console

The whole fleet — every registered machine, grouped and mapped to a person.

VIRTUAL MACHINES
DaitchLens console — Virtual Machines
What's Included

Everything this service covers

Endpoints & VMs

Register and group every monitored machine in one place.

People Mapping

Tie a machine to the employee using it for clean accountability.

Live Presence

See which agents are connected and idle right now.

Also in the console

Analytics, live in the console

Productive, neutral, and unproductive time, and top applications, across the whole fleet.

ANALYTICS
DaitchLens console — Analytics
Perspectives from the field

Why teams choose visibility their people can stand behind.

Our leads coach reps live instead of reading transcripts after the fact — and because reps opt in and can see when a session is active, nobody feels spied on.

Head of Support Operations

Remote-first BPO

Onboarding −40%
The audit trail settled a dispute in minutes. We could show exactly who viewed what, and when, with the employee's consent on record. No other tool gave us that.

IT Compliance Lead

Fintech

Disputes closed fast
We evaluated the usual stealth trackers and our people hated them. A disclosed, consent-gated tool was the only one our works council would actually sign off on.

People Operations

EU SaaS

Works-council approved
Support used to talk users through twelve steps. Now we see the screen and, with consent, take the keyboard — tickets close in one call, and every session is logged.

Service Desk Manager

Managed IT provider

First-call resolution up
Contractors are wary of monitoring, and rightly so. Showing them their own portal — exactly what's on, and the switch to withdraw — is what got them to sign.

Delivery Director

Outsourcing firm

Contractor buy-in
For regulated desks we needed a record that holds up and a boundary we can defend. No stealth capture, consent on file, and a tamper-evident trail did both.

Risk & Compliance

Financial services

Audit-ready oversight

Anonymized, role-based perspectives representative of consent-first deployments — not quotes attributed to named individuals.

Book a live demo

See Team & Fleet Management in a live demo

Book a walkthrough and see how it works — consent-gated, disclosed, and on record.