Consent Engine — in the DaitchLens console
Which controls are enforced, partial, or excluded by design — and any machines under a lockout notice.
Everything this service covers
Owner Policy × Employee Consent
Both must agree before an invasive capability is permitted.
Continuous Re-Check
Permission is evaluated on the hot path, not cached at session start.
Fail-Closed Defaults
If anything is unknown, the answer is no — capture never opens by accident.
Instant Withdrawal
Revoking consent stops the stream, the mic, or control immediately.
Policies, live in the console
Decide what's allowed — per organization, per machine, per person. Sensitive capabilities are flagged.
Why teams choose visibility their people can stand behind.
“Our leads coach reps live instead of reading transcripts after the fact — and because reps opt in and can see when a session is active, nobody feels spied on.”
Head of Support Operations
Remote-first BPO
“The audit trail settled a dispute in minutes. We could show exactly who viewed what, and when, with the employee's consent on record. No other tool gave us that.”
IT Compliance Lead
Fintech
“We evaluated the usual stealth trackers and our people hated them. A disclosed, consent-gated tool was the only one our works council would actually sign off on.”
People Operations
EU SaaS
“Support used to talk users through twelve steps. Now we see the screen and, with consent, take the keyboard — tickets close in one call, and every session is logged.”
Service Desk Manager
Managed IT provider
“Contractors are wary of monitoring, and rightly so. Showing them their own portal — exactly what's on, and the switch to withdraw — is what got them to sign.”
Delivery Director
Outsourcing firm
“For regulated desks we needed a record that holds up and a boundary we can defend. No stealth capture, consent on file, and a tamper-evident trail did both.”
Risk & Compliance
Financial services
Anonymized, role-based perspectives representative of consent-first deployments — not quotes attributed to named individuals.